Effective Date: July 27, 2026

ARC Appliance Revival Co. ("ARC Appliance Revival Co.," "we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

We may collect the following types of information:

When you contact us, request service, or submit a form through our website, we may collect:

• Name 
• Email address 
• Phone number 
• Service address 
• Billing address (if applicable) 
• Appliance information (brand, model, serial number) 
• Warranty information 
• Any additional information you voluntarily provide 

When you visit our website, we may automatically collect:

• IP address 
• Browser type 
• Device information 
• Operating system 
• Pages viewed 
• Date and time of visit 
• Referral website 
• General location data 
• Cookies and similar tracking technologies 

We use your information to:

• Schedule and perform appliance repair services 
• Respond to inquiries 
• Process warranty claims 
• Communicate regarding appointments 
• Provide customer support 
• Improve our website and services 
• Analyze website performance 
• Prevent fraud and unauthorized activity 
• Comply with legal obligations 

We may also use your information to send appointment reminders, service updates, and customer satisfaction surveys.

ARC Appliance Revival Co. is the sister company of Slyman Bros Appliances and currently provides repair services exclusively for Slyman Bros customers.

Information may be shared between ARC Appliance Revival Co. and Slyman Bros Appliances as necessary to:

• Verify purchases 
• Confirm warranty eligibility 
• Schedule service 
• Review service history 
• Provide customer support 
• Improve customer experience 

This information is only shared for legitimate business purposes.

Our website may use cookies and similar technologies to:

• Improve website performance 
• Remember user preferences 
• Analyze website traffic 
• Measure marketing effectiveness 
• Enhance user experience 

Most web browsers allow you to disable cookies through your browser settings.

We may use services such as:

• Google Analytics 
• Google Ads 
• Google Tag Manager 
• Meta Pixel (Facebook) 
• Microsoft Clarity 
• Other website analytics tools 

These services may collect information about your use of our website to help us improve our services and advertising.

You can learn more about Google's practices here:

https://policies.google.com/privacy

If you provide your phone number, you consent to receive calls or text messages regarding:

• Appointment confirmations 
• Appointment reminders 
• Technician arrival updates 
• Service-related communications 
• Warranty service updates 

Message and data rates may apply.

You may opt out of text messages at any time by replying STOP.

If you provide your email address, we may send:

• Appointment confirmations 
• Service updates 
• Repair estimates 
• Invoices 
• Customer satisfaction surveys 

If we send marketing emails, you may unsubscribe at any time using the unsubscribe link included in the email.

We do not sell your personal information.

We may share information with trusted service providers who help us operate our business, including:

• Warranty administrators 
• Appliance manufacturers 
• Payment processors 
• Scheduling software providers 
• Website hosting providers 
• Marketing providers 
• IT service providers 

These companies are only permitted to use your information to provide services on our behalf.

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information.

While we strive to protect your data, no method of internet transmission or electronic storage is completely secure.

We retain personal information only as long as necessary to:

• Provide services 
• Maintain service records 
• Process warranty claims 
• Comply with legal and tax obligations 
• Resolve disputes 

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Access your information 
• Correct inaccurate information 
• Request deletion of your information 
• Request a copy of your data 
• Opt out of certain communications 

To exercise these rights, please contact us using the information below.

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

We may update this Privacy Policy from time to time.

When changes are made, the revised policy will be posted on this page with an updated Effective Date.

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Appliance Revival Company
14290 Manchester Road
Ballwin, MO 63011

Phone: 314-937-7003
Email: help@arcappliancerevival.com